e-Application (My Health Web)
We used to have everyone submit paper application forms, but, starting in April of 2025, it became possible to apply electronically via MY HEALTH WEB.
This offers many advantages to our members, including the ability to check progress and apply on the web at any time.
Eligible persons: all insured persons (* This service cannot be used by dependents.)
About e-Application (My Health Web)
When applying for High-Cost Medical Care Benefits (Outpatient Annual Total), check the following information and apply to the Recruit Health Insurance Society directly. (You do not need to apply for ordinary High-Cost Medical Care Benefits. They are calculated automatically.)
Eligible applications
We also plan to increase the number of eligible applications in the future.
How to use
The first time you use MY HEALTH WEB, it is necessary to register an email address because the service sends notifications, including those to indicate that your application was received or rejected.
For details on MY HEALTH WEB, please see
“MY HEALTH WEB Application Flow” or
“Reference: User Screens.”
Attached documents
In the case of applications that require you to attach a doctor’s medical opinion, it is necessary to upload it to MY HEALTH WEB.
Standard-form documents can be downloaded from the MY HEALTH WEB application screen, and they can also be downloaded from the list of application forms on the Health Insurance Society website, etc. Note that this involves uploading image data, so please save the data to the device you are using before you start applying.
- * Only images that have the following formats can be uploaded: jpg, jpeg, png, gif, and pdf.
- * The maximum size of each uploaded image is 10 MB.
- * File names cannot contain spaces. Only use half-width alphanumeric characters and the following symbols: - _ .
- * If there is an error, such as one that prevents characters in your image from being read, you will be asked to resubmit it.
Application flow
Regarding the Injury and Sickness Allowance, Maternity Allowance, and Dependents’ Funeral Expenses, after you apply, the Health Insurance Society will be reached through your employer.
If there is a problem or additional documents are required, the Health Insurance Society will contact your office via email, telephone, mail, or some other means.
After we complete our review, your status on MY HEALTH WEB will be changed to “Approved.”
You will then be notified of the review results via postal mail.
This notification will include details, amounts, and payment date details.
Please make sure that you understand the electronic application flow before applying.
Contact information for inquiries on using this service
If you have any inquiries on how to use the MY HEALTH WEB screens, please send them to the help desk below.
MY HEALTH WEB Support
Reception hours (weekdays: 9:00 to 17:00 * Except weekends, holidays, and the New Year holiday season)