Complete checkups, family health examinations, individual cancer screenings (gynecology)

Information will be sent in mid-July to the home addresses of those eligible for FY2024 complete checkups, family health examinations, and individual cancer screenings (gynecology).
These differ from the periodic health examinations provided by employers. Contact your employer’s contact point for periodic health examinations with any inquiries about those examinations.

Procedures

Make checkup appointments from the KENPOS site.

• * See the KENPOS Appointment Guide for more information on making appointments.

<To KENPOS login page>

Initial signup (brief summary)
(Japanese version only)

1. STEP1Access KENPOS and complete initial signup.
   Access KENPOS (https://www.kenpos.jp/) and complete the initial signup.
   * Please register with your health insurance card or a document showing your health insurance information (number, symbol, insured person's number).
   ◇ If you previously made an appointment for a checkup and completed the initial signup on the KENPOS site, log in by entering the email address and password you specified.
   
2. STEP3Choose the examining institution where you will undergo the checkup
   Log in to KENPOS, click the “まだ健診のお申込み/手続きを行っていません (I have not yet applied/completed procedures for a checkup)” button to go to the application page, then click the “健診の申込・受診券発行 (Apply for a checkup/issue a checkup ticket)” button. Choose an examining institution. After deciding on a desired examining institution, click the “この健診機関を選ぶ (Choose this examining institution)” button.
3. STEP4Telephone the examining institution directly to make an appointment
   Check the information on the examining institution. If you see no problems, click the “電話で予約する (Make an appointment by telephone)” button and call the examining institution directly to make an appointment for a checkup.

   When making an appointment, make sure to inform the examining institution of the following:

   □ The name of your health insurance society (Recruit Health Insurance Society)
   □ The fact that EWEL, Inc. is the agent used
   □ Desired checkup date and time (a date and time at least two weeks from the time of application)
   □ Desired checkup course and options
   □ The name, address, and contact information of the examinee

   * Check with the examining institution if you have any questions about the checkup.

4. STEP4Request a checkup ticket on KENPOS.
   Promptly after you finish making an appointment by telephone, log in to KENPOS and request issue of a checkup ticket.
   Complete the procedures for issue of the checkup ticket by clicking on the “受診券を発行する (Issue checkup ticket)” button on the page for your selected examining institution.

   ■ From a PC
   About one week after completing the procedures, you will receive an email notification of an issued checkup ticket from EWEL, Inc. Log in to KENPOS and print the checkup ticket file and present this to the counter of the examining institution on the examination date.

   ■ From a smartphone
   About one week after completing the procedures, you will receive an email notification of an issued checkup ticket from EWEL, Inc. Instead of submitting the checkup ticket, provide the appointment number shown in the email notification at the counter of the examining institution.
   * No checkup ticket will be issued on the screen of a smartphone. Save the email until the examination date.

   Check the checkup ticket (or the email notification of an issued checkup ticket for those using smartphones) from EWEL, Inc. for your copayment amount.

5. STEP5Get the health checkup.

   Take the following items with you on the day of the examination:

   □ The checkup ticket or appointment number shown on the checkup ticket (*)
   □ Your copayment (if paying at the institution)
   □ Your Mina health insurance card
   □ Your samples, etc. (if received from the examining institution)
   

   * When using a smartphone, instead of submitting the checkup ticket, provide the appointment number shown in the email notification of an issued checkup ticket at the counter of the examining institution on the examination date. Also provide the appointment number shown on the checkup ticket at the counter of the examining institution if you are unable to print the checkup ticket from your PC.

Changing or cancelling your appointment

After contacting the examining institution to change or cancel your appointment, log in to KENPOS, click “申込内容の確認・変更・キャンセル (Check, change, or cancel application details),” and complete the necessary procedures.

Questions about using KENPOS and other inquiries (Available in Japanese)

Health Support Center, EWEL, Inc.: Tel. 0120-560020

Hours: 9:30 am – 5:30 pm (closed Sundays, holidays, and December 29 – January 4)